Last updated July 03, 2025

Thank you for your purchase. We hope you’re enjoying Lucive. If for any reason you're not fully satisfied, you may request a refund subject to the terms below.

Refund Eligibility

Lucive is a digital-only service. As such, we do not accept physical returns. Instead, refund requests must be submitted within 7 days of billing. We evaluate each request on a case-by-case basis.

To initiate a refund, please contact our support team at team@lucive.co.

Refund Processing

If your request is approved, please allow 3–5 business days for processing. Refunds may take 1–2 billing cycles to appear on your statement, depending on your payment provider.

We’ll notify you by email once your refund has been issued.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• No physical merchandise is shipped or returned.

• Refunds for pre-release or early access purchases may be issued only if the service fails to function as reasonably expected..

• Refunds are not available for partial subscription periods or unused time.

• If you purchased Lucive via Apple App Store or Google Play, you must request a refund directly through those platforms.

  
  

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

team@lucive.co